Get Spa JobsGet Spa Jobs

Spa Concierge - The Ritz-Carlton, Dallas (18002UU4)

  • Marriott International
  • 12/03/18
  • Dallas, TX
  • 75201
  • DOE / Hourly
  • Full-Time
Spa Concierge

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

The Ritz-Carlton, Dallas, located at 2121 McKinney Avenue, Dallas, TX, 75201 currently has the following opportunity:

Spa Concierge (18002UU4):

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

We invite you to learn more about this position and apply at:

Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Employer Information

Browse other Spa Jobs in Texas

  1. Massage Therapist Position

    Frisco, TX
    Job Description We are an expanding luxury spa company that has been established in the Dallas-Fort Worth Metroplex for 20 years....
  2. Esthetician (Licensed in Texas/Experienced/Full...

    Arlington, TX
    Job Description We are recruiting and interviewing for the position of Full Time, Experienced, professional esthetician, to join...
  3. Spa Supervisor - Gaylord Texan Resort /...

    Dallas, TX
    Heres To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary...
  4. Spa Attendant

    Dallas, TX
    Assist guests with arrival and departure from spa, while providing positive guests experiences. Assure cleanliness of Spa Locker R...
  5. Spa Attendant

    Plano, TX
    Want to work at America"s best day spa? Ready to do what you love?Ready to make a difference and be an important part of our Te...
  6. Spa Attendant - Ritz-Carlton (160017C5)

    Dallas, TX
    Spa Attendant We make stories like this possible every day. Whether we’re helping a budding chef create a favorite meal, or...
  7. Spa Manager

    Dallas, TX
    Overview Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized down...
  8. Spa Attendant -The Ritz-Carlton (16001UEY)

    Dallas, TX
    Spa Attendant We make stories like this possible every day. Whether we’re helping a budding chef create a favorite meal, or...
  9. Medical Spa Director and Sales Manager

    Dallas, TX
    Plan, direct, and coordinate activities of two medical spa facilities. Coordinate membership programs, schedule and direct staff,...
  10. Junior Assistant Spa Manager

    Frisco, TX
    Job Description: Strong People and Sales skills High Level of Enthusiam Demonstrated ability to balance coaching/mentoring with d...